Shay Privacy Policy

Effective Date: January 29, 2025

Welcome to Shay, a platform where creativity, style, and user empowerment come together. Your privacy is of the utmost importance to us, and we want you to feel secure in how we collect, use, and protect your personal information. We understand that when you trust us with your data—from the photos you upload to the account details you share—you expect us to safeguard it responsibly and transparently.

This Privacy Policy is designed to give you clear insights into the types of information we collect, the ways in which we use and share that information, and the measures we take to ensure its security. By using Shay, you are placing your trust in us, and we take that trust seriously. We have implemented industry-standard practices and rigorous internal protocols to protect your data and provide you with an enjoyable, worry-free experience.

Please review this Privacy Policy in its entirety to understand the commitments we have made regarding your privacy and the steps you can take to manage your personal information. If you have any questions or concerns, we encourage you to reach out to us using the contact details provided at the end of this Policy.

Thank you for choosing Shay. We look forward to supporting your creative journey in a way that respects and safeguards your privacy.

1. Information We Collect

1.1 Photos You Upload

When you use Shay to receive captions, write-ups, or style suggestions, you may upload photos of yourself. These images are stored on our servers until you decide to delete them. We may also use anonymized versions of your photos to train and improve our AI systems, unless you opt out of this feature.

1.2 Account Details

To create a Shay account, we may request your username, email address, and password.

1.3 Usage Information

We collect information about your interactions with Shay, including which features you use, how long you use them, and the actions you take in the app. This data helps us understand what is working effectively and how we can improve our services.

1.4 Device and Log Data

We automatically gather information about your device to maintain the security of Shay and ensure it runs smoothly.

1.5 Communications

If you contact us with questions or feedback, we may keep a record of those communications to respond to you effectively and learn from your suggestions.

2. How We Use Your Information

2.1 Providing the Shay Experience

We use your photos to generate captions, style recommendations, and write-ups at your request, and we analyze your usage data to improve and personalize your experience on Shay.

2.2 Anonymized AI Training

We may use anonymized versions of your photos to train and enhance our AI technology, removing or obscuring any details that could personally identify you.

2.3 Sharing & Community Features

Shay enables you to share AI-generated content, such as captions or style ideas, with others. If you choose to share, this content may be visible to other Shay users or on external platforms you connect.

2.4 Analytics & Troubleshooting

We may review aggregated user activities to identify trends, fix errors, and improve overall functionality.

2.5 Legal Compliance & Security

We may process your information as needed to comply with applicable laws, fulfill lawful requests (such as from law enforcement), and protect the rights, property, or safety of our users, our service, or others.

Important Note: We do not sell your information to advertisers or other third parties. We only use your data to enhance your experience with Shay.

3. When We Share Your Information

3.1 Service Providers

We work with trusted third parties, such as hosting or data storage providers, that assist us in operating Shay. They are required to use your information only for the services they provide to us and must keep it confidential.

3.2 Business Changes

If Shay merges with or is acquired by another company, your information may be transferred as part of that transaction. We will notify you and ensure any new owner adheres to this Privacy Policy or provides a clear notice of significant changes.

3.3 Legal Reasons

We may disclose your information in response to valid legal requests, such as court orders or subpoenas, or when necessary to protect our legal rights or the rights of others.

3.4 With Your Permission

If you explicitly consent to additional sharing, for example by connecting a social media account, we will follow your instructions and give you clear options to change your preferences.

4. Your Choices and Controls

4.1 Managing Your Photos

You can delete your uploaded photos at any time. Once deleted, they will be removed from our servers, except for any anonymized versions already used in AI training.

4.2 Opt-Out of AI Training

If you prefer that we do not use your photos for AI training, you can adjust your settings or contact us at team@shaysreflections.com. We respect your choice.

4.3 Update or Delete Your Account

You can update your profile information through your account settings. If you wish to delete your account entirely, you can contact us team@shaysreflections.com and we will process your request or you can go to your profile settings and click delete account.

4.4 Communication Preferences

You may opt out of promotional emails by clicking "unsubscribe" in the email or changing your notification settings. We will still send important service-related messages, such as security notifications.

5. Keeping Your Information Safe

We use SSL/TLS encryption to protect your data during transmission and maintain additional security measures to safeguard information on our servers. Although no system is entirely foolproof, we work continuously to protect your data against unauthorized access, theft, and loss.

6. Children"s Privacy

Shay is intended for users aged 13 or older, and we take steps to verify users" ages during sign-up. If you believe a child under 13 has provided personal information, please contact us immediately so we can remove the data.

7. International Data Transfers

We store and process data in [Location/Country] but may transfer data to other jurisdictions if necessary for technical or operational reasons. Regardless of where your data is transferred, we implement appropriate safeguards to ensure its protection and compliance with applicable laws.

8. Changes to This Policy

We may update this Privacy Policy occasionally, for example to reflect new features. We will provide advance notice of any material changes, typically by posting a notice in the app or sending an email. Continued use of Shay after an update indicates your acceptance of the revised Policy.

9. Contact Us

If you have questions, concerns, or feedback about this Privacy Policy, please reach out to us at team@shaysreflections.com. We appreciate your input and are here to help.